By JOHN CARLO M. CAHINHINAN
Senator Nancy Binay has urged the Manila Electric Company (Meralco) to provide its customers with a clear and easy to understand explanation on how their electric bills were computed during the enhanced community quarantine (ECQ).
Binay, during Monday’s inquiry of the House Committee on Energy, stressed that the lack of information on bills of the Manny V. Pangilinan-led power distribution firm caused confusion in many of its consumers.
“How would we know if overestimate or underestimate yung nangyari when it is not stated on the bill?” said Binay.
“Tingin ko doon tayo magkakaproblema dahil as a consumer, hindi kami nakakasiguro kung anong buwan ba kayo nag-overestimate o nag-underestimate sa computation ng bill,” she stressed.
Binay has called on Meralco “to come up with a separate bill that is more transparent” especially now that the power distribution firm says it already has the actual meter readings of their consumers.
According to Binay, while she thanked Meralco for giving a refund of the amount it may have overcharged, transparency is still needed to be exercised on the matter of electric bills.
“Gusto lang natin klaro at makikita agad ng consumers kung magkano ba talaga ang overestimate or underestimate sa kanila ng Meralco noong ECQ,” Binay explained.
Meralco earlier has explained that it billed its customers based on average consumption from December to February because meter reading could not be done in March and April with the entire Luzon placed under ECQ.
According to Meralco, it started doing actual meter readings for its business customers in April while actual meter readings for residential customers were started in the beginning of May.